Email Service

THIS IS A SCHEDULED EVENT Jul 10, 19:00 - 23:00 BST

Jun 20, 14:14 BST
Scheduled - Essential maintenance is taking place on the Cyber Protect platform. During this maintenance we expect that access to the management console (backup.fasthosts.com) will be unavailable. Any Backup operations are expected to proceed as normal however, we acknowledge a small chance that some may fail.

THIS IS A SCHEDULED EVENT Jul 9, 01:00 - 03:00 BST

Jul 4, 11:13 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.193.145
213.171.193.146
213.171.193.147
213.171.200.100
213.171.200.101
213.171.200.102
213.171.200.103
213.171.200.104

THIS IS A SCHEDULED EVENT Jul 8, 01:00 - 03:00 BST

Jul 4, 11:10 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.218.167
213.171.218.226
213.171.218.228
213.171.218.229
213.171.218.231
213.171.219.95

Jul 3, 03:00 BST
Completed - The scheduled maintenance has been completed.

Jul 3, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 2, 16:32 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.96
213.171.200.97
213.171.200.99
213.171.218.167
213.171.218.224

Jul 1, 00:29 BST
Completed - The scheduled maintenance has been completed.

Jun 30, 11:37 BST
Scheduled - We are performing essential maintenance to one of our MySQL database servers overnight. During this maintenance the server will be unavailable for a brief period.

The affected server has the following IP address:
213.171.200.95

Jun 25, 07:30 BST
Completed - The scheduled maintenance has been completed.

Jun 25, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 20, 14:23 BST
Scheduled - We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access will not be possible for the duration of the maintenance.
Network connectivity to the servers will not be affected.

Jun 24, 00:00 BST
Completed - The scheduled maintenance has been completed.

Jun 23, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 20, 14:21 BST
Scheduled - We are undertaking essential maintenance on our Bare Metal, Dedicated Server, Cloud, and VPS (Editions 1 & 2) networks. While no service disruptions are anticipated during this period, we acknowledge a slight possibility of a brief network outage.

Jun 5, 11:00 BST
Completed - The scheduled maintenance has been completed.

Jun 5, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 4, 14:30 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.

Jun 4, 14:43 BST
Resolved - The issue affecting our payment gateway has now been resolved.

Jun 4, 14:28 BST
Investigating - We are currently experiencing an issue with our payment provider, payments and renewals may fail when attempting purchases on your Fasthosts account.

We are investigating this issue as a priority and hope to have this resolved shortly.

Jun 4, 07:30 BST
Completed - The scheduled maintenance has been completed.

Jun 4, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 2, 08:02 BST
Scheduled - We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access will not be possible for the duration of the maintenance.
Network connectivity to the servers will not be affected.